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<?xml-stylesheet type="text/xsl" media="screen" href="/~d/styles/atom10full.xsl"?><?xml-stylesheet type="text/css" media="screen" href="http://feeds.infor.com/~d/styles/itemcontent.css"?><feed xmlns="http://www.w3.org/2005/Atom" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:thr="http://purl.org/syndication/thread/1.0" xmlns:feedburner="http://rssnamespace.org/feedburner/ext/1.0">
    <title>The Infor Blog</title>
    
    <link rel="alternate" type="text/html" href="http://blogs.infor.com/insights/" />
    <id>tag:typepad.com,2003:weblog-1552656</id>
    <updated>2010-03-01T07:00:00-05:00</updated>
    <subtitle>News, events, and insights direct from the people of Infor</subtitle>
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        <title>There's No Better Testament than Customer Feedback</title>
        <link rel="alternate" type="text/html" href="http://feeds.infor.com/~r/the_infor_blog/~3/p8TnI7rqqA8/theres-no-better-testament-than-customer-feedback.html" />
        <link rel="replies" type="text/html" href="http://blogs.infor.com/insights/2010/03/theres-no-better-testament-than-customer-feedback.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54fe3e1f288330120a8e3bf86970b</id>
        <published>2010-03-01T07:00:00-05:00</published>
        <updated>2010-03-01T07:00:00-05:00</updated>
        
        <!-- author>
            <name>Venson Kuchipudi</name>
        </author -->
        <category scheme="http://www.sixapart.com/ns/types#category" term="Case Studies" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Infor Flex" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Dennis Michalis" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Infor Flex" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Mitsubishi Electric Power Products" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Open SOA" />
        


    <content type="html">The best source of information about the quality of your products and services is your customers, of course. That’s why I’m so excited about the customer feedback we’re getting from the Infor Flex program. It’s clear from conversations with our...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=p8TnI7rqqA8:7Tf5iA-Bb9E:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=p8TnI7rqqA8:7Tf5iA-Bb9E:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=p8TnI7rqqA8:7Tf5iA-Bb9E:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=p8TnI7rqqA8:7Tf5iA-Bb9E:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=p8TnI7rqqA8:7Tf5iA-Bb9E:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=p8TnI7rqqA8:7Tf5iA-Bb9E:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=p8TnI7rqqA8:7Tf5iA-Bb9E:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=p8TnI7rqqA8:7Tf5iA-Bb9E:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/the_infor_blog/~4/p8TnI7rqqA8" height="1" width="1"/&gt;</content><feedburner:origLink>http://blogs.infor.com/insights/2010/03/theres-no-better-testament-than-customer-feedback.html</feedburner:origLink></entry>
    <entry>
        <title>Protect Your Company with a Proactive Approach to Compliance</title>
        <link rel="alternate" type="text/html" href="http://feeds.infor.com/~r/the_infor_blog/~3/f8HJ2IX6F8c/protect-your-company-with-a-proactive-approach-to-compliance.html" />
        <link rel="replies" type="text/html" href="http://blogs.infor.com/insights/2010/01/protect-your-company-with-a-proactive-approach-to-compliance.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54fe3e1f28833012876f0adde970c</id>
        <published>2010-01-19T14:03:09-05:00</published>
        <updated>2010-01-19T14:02:37-05:00</updated>
        
        <!-- author>
            <name>Wade Coleman</name>
        </author -->
        <category scheme="http://www.sixapart.com/ns/types#category" term="General Announcements" />
        
        


    <content type="html">With so many business cases highlighting the consequences of not having proactive compliance plans, it’s easy to see why many companies are fearful of the topic. Whether it’s out-of-conformance operating procedures or non-compliance with new regulations, the impact can be...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=f8HJ2IX6F8c:BK7UntEyVfk:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=f8HJ2IX6F8c:BK7UntEyVfk:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=f8HJ2IX6F8c:BK7UntEyVfk:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=f8HJ2IX6F8c:BK7UntEyVfk:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=f8HJ2IX6F8c:BK7UntEyVfk:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=f8HJ2IX6F8c:BK7UntEyVfk:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=f8HJ2IX6F8c:BK7UntEyVfk:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=f8HJ2IX6F8c:BK7UntEyVfk:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/the_infor_blog/~4/f8HJ2IX6F8c" height="1" width="1"/&gt;</content><feedburner:origLink>http://blogs.infor.com/insights/2010/01/protect-your-company-with-a-proactive-approach-to-compliance.html</feedburner:origLink></entry>
    <entry>
        <title>Is the Growth of SaaS Making SOA Irrelevant?</title>
        <link rel="alternate" type="text/html" href="http://feeds.infor.com/~r/the_infor_blog/~3/xz8uxE0vpmk/is-the-growth-of-saas-making-soa-irrelevant.html" />
        <link rel="replies" type="text/html" href="http://blogs.infor.com/insights/2009/11/is-the-growth-of-saas-making-soa-irrelevant.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54fe3e1f288330120a6d0c489970b</id>
        <published>2009-11-24T14:53:55-05:00</published>
        <updated>2009-11-24T14:58:37-05:00</updated>
        
        <!-- author>
            <name>Wade Coleman</name>
        </author -->
        <category scheme="http://www.sixapart.com/ns/types#category" term="SaaS" />
        
        


    <content type="html">A few years ago, Gartner predicted that by 2011, 25% of business software will be delivered via Software-as-a-Service (SaaS). While we have yet to see what impact the worldwide economic recession will have on that timeframe, one thing remains true...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=xz8uxE0vpmk:8LaaykL_Dj8:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=xz8uxE0vpmk:8LaaykL_Dj8:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=xz8uxE0vpmk:8LaaykL_Dj8:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=xz8uxE0vpmk:8LaaykL_Dj8:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=xz8uxE0vpmk:8LaaykL_Dj8:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=xz8uxE0vpmk:8LaaykL_Dj8:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=xz8uxE0vpmk:8LaaykL_Dj8:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=xz8uxE0vpmk:8LaaykL_Dj8:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/the_infor_blog/~4/xz8uxE0vpmk" height="1" width="1"/&gt;</content><feedburner:origLink>http://blogs.infor.com/insights/2009/11/is-the-growth-of-saas-making-soa-irrelevant.html</feedburner:origLink></entry>
    <entry>
        <title>A Better Way: Why I Joined the InforNation</title>
        <link rel="alternate" type="text/html" href="http://feeds.infor.com/~r/the_infor_blog/~3/L3C-9XE4aUM/a-better-way-why-i-joined-the-infornation.html" />
        <link rel="replies" type="text/html" href="http://blogs.infor.com/insights/2009/11/a-better-way-why-i-joined-the-infornation.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54fe3e1f288330120a6b7de80970b</id>
        <published>2009-11-19T16:40:25-05:00</published>
        <updated>2009-11-19T16:41:32-05:00</updated>
        
        <!-- author>
            <name>Wade Coleman</name>
        </author -->
        <category scheme="http://www.sixapart.com/ns/types#category" term="General Announcements" />
        
        


    <content type="html">Fresh starts often give us the opportunity to take a look back. As I recently made the decision to join Infor as its CMO, I reflected on my 30 plus years in the technology industry. Although I've only got a...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=L3C-9XE4aUM:FOQuBs-8bho:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=L3C-9XE4aUM:FOQuBs-8bho:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=L3C-9XE4aUM:FOQuBs-8bho:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=L3C-9XE4aUM:FOQuBs-8bho:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=L3C-9XE4aUM:FOQuBs-8bho:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=L3C-9XE4aUM:FOQuBs-8bho:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=L3C-9XE4aUM:FOQuBs-8bho:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=L3C-9XE4aUM:FOQuBs-8bho:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/the_infor_blog/~4/L3C-9XE4aUM" height="1" width="1"/&gt;</content><feedburner:origLink>http://blogs.infor.com/insights/2009/11/a-better-way-why-i-joined-the-infornation.html</feedburner:origLink></entry>
    <entry>
        <title>The Value of Support</title>
        <link rel="alternate" type="text/html" href="http://feeds.infor.com/~r/the_infor_blog/~3/UsCvc9M09DA/the-value-of-support.html" />
        <link rel="replies" type="text/html" href="http://blogs.infor.com/insights/2009/10/the-value-of-support.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54fe3e1f288330120a6243dec970b</id>
        <published>2009-10-27T11:24:40-04:00</published>
        <updated>2009-10-27T11:24:05-04:00</updated>
        
        <!-- author>
            <name>Venson Kuchipudi</name>
        </author -->
        <category scheme="http://www.sixapart.com/ns/types#category" term="ERP" />
        <category scheme="http://www.sixapart.com/ns/types#category" term="Support" />
        
        <category scheme="http://sixapart.com/ns/types#tag" term="Dennis Howlett" />
        <category scheme="http://sixapart.com/ns/types#tag" term="SAP" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Siemans" />
        <category scheme="http://sixapart.com/ns/types#tag" term="Support" />
        <category scheme="http://sixapart.com/ns/types#tag" term="ZDNet" />
        


    <content type="html">The most important investment a company makes in its enterprise system is not software and implementation services. As important as those are, the biggest impact on a company comes from ongoing customer support.&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=UsCvc9M09DA:a7CDN7Lh73o:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=UsCvc9M09DA:a7CDN7Lh73o:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=UsCvc9M09DA:a7CDN7Lh73o:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=UsCvc9M09DA:a7CDN7Lh73o:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=UsCvc9M09DA:a7CDN7Lh73o:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=UsCvc9M09DA:a7CDN7Lh73o:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=UsCvc9M09DA:a7CDN7Lh73o:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=UsCvc9M09DA:a7CDN7Lh73o:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/the_infor_blog/~4/UsCvc9M09DA" height="1" width="1"/&gt;</content><feedburner:origLink>http://blogs.infor.com/insights/2009/10/the-value-of-support.html</feedburner:origLink></entry>
    <entry>
        <title>Infor Flex Has Customers Returning in Record Numbers</title>
        <link rel="alternate" type="text/html" href="http://feeds.infor.com/~r/the_infor_blog/~3/2hBsoxnML6c/infor-flex-has-customers-returning-in-record-numbers.html" />
        <link rel="replies" type="text/html" href="http://blogs.infor.com/insights/2009/10/infor-flex-has-customers-returning-in-record-numbers.html" thr:count="0" />
        <id>tag:typepad.com,2003:post-6a00e54fe3e1f288330120a601073e970b</id>
        <published>2009-10-21T09:11:43-04:00</published>
        <updated>2009-10-21T09:11:43-04:00</updated>
        
        <!-- author>
            <name>Venson Kuchipudi</name>
        </author -->
        <category scheme="http://www.sixapart.com/ns/types#category" term="ERP" />
        
        


    <content type="html">When Infor Flex launched in June we knew we had a good idea, but it was up to our customers to make the final decision on just how good. Well, they have spoken and the results are overwhelming: Since the...&lt;div class="feedflare"&gt;
&lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=2hBsoxnML6c:H_ArsHCjhS0:yIl2AUoC8zA"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=yIl2AUoC8zA" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=2hBsoxnML6c:H_ArsHCjhS0:l6gmwiTKsz0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=l6gmwiTKsz0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=2hBsoxnML6c:H_ArsHCjhS0:dnMXMwOfBR0"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=dnMXMwOfBR0" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=2hBsoxnML6c:H_ArsHCjhS0:qj6IDK7rITs"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?d=qj6IDK7rITs" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=2hBsoxnML6c:H_ArsHCjhS0:V_sGLiPBpWU"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=2hBsoxnML6c:H_ArsHCjhS0:V_sGLiPBpWU" border="0"&gt;&lt;/img&gt;&lt;/a&gt; &lt;a href="http://feeds.infor.com/~ff/the_infor_blog?a=2hBsoxnML6c:H_ArsHCjhS0:F7zBnMyn0Lo"&gt;&lt;img src="http://feeds.feedburner.com/~ff/the_infor_blog?i=2hBsoxnML6c:H_ArsHCjhS0:F7zBnMyn0Lo" border="0"&gt;&lt;/img&gt;&lt;/a&gt;
&lt;/div&gt;&lt;img src="http://feeds.feedburner.com/~r/the_infor_blog/~4/2hBsoxnML6c" height="1" width="1"/&gt;</content><feedburner:origLink>http://blogs.infor.com/insights/2009/10/infor-flex-has-customers-returning-in-record-numbers.html</feedburner:origLink></entry>
 
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